4.9★ from 2,140+ customers.
Real shipments. Real reviews. Verified by third-party platforms.
"Picked up two days after booking, dropped off on schedule. Driver was a pro — kept me in the loop the whole way. No surprise fees."
"Snowbird run for my Lexus. Enclosed, lift gate, perfect. Zero damage and the quote held exactly."
"Classic Mustang shipped Detroit to Scottsdale. Enclosed soft-tie, single-car carrier. Worth every dollar."
"Cross-country move with my SUV. Dispatcher actually answered the phone every time. Wild."
"Pickup was a day later than I expected but communication was great and delivery was on time. Would use again."
"Military PCS move. They knew the base access process and made the whole thing easy."
"3,100 miles, 9 days, zero stress. Dispatcher texted updates daily. Driver was meticulous on the BOL walkaround."
"Job started Monday, car needed to be in Houston by Friday. Booked Wednesday, picked up Thursday, delivered Sunday. Exactly as quoted."
"Shipped a 911 GT3 from LA to Vegas in a single-car enclosed. Lift gate, soft ties, delivered cleaner than I dropped it off."
"Annual snowbird run. Sixth year with them. Same dispatcher every year, same fair pricing, same on-time delivery."
"Long-haul snowbird shipment. Took the full 8 days they quoted, but communication was constant. No surprises."
"Denver to San Diego in 4 days. Driver navigated I-70 winter closures with no drama. Insurance docs sent before pickup like promised."
Questions, answered
Are the reviews on this page real?+
Yes — every review is from a verified shipment with a matching Bill of Lading on file. We don't publish anonymous or unverifiable reviews. Cross-reference us on Google, Transport Reviews, and the BBB for independent confirmation.
What's your average rating?+
4.9 stars across 2,140+ verified reviews on Google, Transport Reviews, and the BBB. We're A+ accredited with the Better Business Bureau and have maintained the rating for nine consecutive years.
Do you ever get bad reviews?+
Yes — and we publish all of them. Most negative reviews stem from carrier delays outside our control (weather, breakdowns) or pickup-window misunderstandings. We respond publicly to every one and document the resolution.
Can I leave a review after my shipment?+
Absolutely — every customer gets a post-delivery email with links to Google, Transport Reviews, and the BBB. Honest reviews (good or bad) help us improve and help future customers.
Who do I contact if I had a bad experience?+
Email info@crossstateautotransport.com or call our operations manager at 888-996-1069 ext. 2. We respond to every complaint within one business day with a written resolution.
Join 20,000+ delivered cars and counting.
No deposit until a carrier is assigned. Talk to a real dispatcher in Austin — not a call center overseas.